Do you have questions about the payment options?
Tel.: +49 30-403 667 940
E-mail: [email protected]
So that we can process your order promptly, we offer various payment options at ProfiLab24. In order to meet your wishes and to make shopping as convenient and flexible as possible for you, we consider all common payment methods. This means you can pay in advance, on account or via PayPal. In addition, we also offer our customers from German-speaking countries the option of leasing the laboratory equipment from our online range or purchasing it via hire purchase.
Payment methods at ProfiLab24
Purchase on account
When paying on account, you first place your order in our online range in the normal way and select "invoice" as the payment method when processing the shopping basket. Your order will then be processed immediately and the goods dispatched as quickly as possible. Together with your ordered goods and the delivery note, you will also find a separate invoice in the package with a payment term of 14 days. Once you have received this invoice, you have two weeks to pay the amount due comfortably and without any hassle.
Payment via PayPal
If you have decided to pay via PayPal during the ordering process, you will be redirected to the external PayPal page after the purchase. Here you can choose whether the invoice amount is to be paid by credit card, direct debit or your PayPal balance. It is important that the delivery address we have on file matches the delivery address in your PayPal account. When paying via PayPal, the receipt of payment is immediately visible to our team. Accordingly, your order will be processed within the shortest possible time.
If you choose the PayPal payment method, you enjoy full buyer protection. We do not gain any insight into your payment information.
Payment in advance
When paying in advance, you first complete your order and select the payment method "Prepayment". You then transfer the invoice amount conveniently - for example via your online banking from home or on the road - to our business account. Transfers made within the EU usually take around 24 hours (up to a maximum of 2 working days) to reach us. In order for us to be able to start processing your order as soon as possible, the account is checked for incoming funds every 2 hours. As soon as we have received your transfer, we will process the order so that your order can be on its way to you as quickly as possible.
Leasing & hire purchase
We are also happy to offer you the possibility of purchasing our products via leasing or hire purchase options. All you need to do is send us a short e-mail to [email protected] Our friendly staff will then contact you to discuss payment modalities, terms and everything else that is important to you. Please note that this option is not selectable in the order process. So if you would like to lease our products or purchase them on hire purchase, please contact us before you complete the ordering process on ProfiLab24.com.
We protect your data
Security is our first priority. Therefore, it goes without saying that our entire platform is SSL-secured. This means for you that all data - be it your personal data or payment information - is transmitted exclusively in encrypted form and is thus protected from unauthorised access at all times.
Would you like to find out more about a specific payment method or discuss detailed information on leasing & hire purchase? Then simply contact our ProfiLab24 service team at any time. We will be happy to help you choose the right payment method and advise you individually on leasing and hire purchase.