Shipment
Benefit from reliable delivery options
Every day, we ship our laboratory equipment throughout Germany and worldwide. We use the services of reliable shipping service providers. The shipping costs and delivery times are based on the goods you have ordered and the recipient's address. Alternatively, we offer you the option of collecting the desired product from us yourself by appointment. Here you will find an overview of all our shipping options and costs.

Shipping within Germany
Our goods are insured up to a value of 25,000 as standard. The shipping costs incurred are based on the weight and value of the shipment. We are always available for detailed information and look forward to hearing from you.

International shipping
For an exact indication of a price, we need information about your desired article.
You are welcome to enquire about this by telephone or e-mail.

Forwarding agency, sea or air freight
For forwarding goods you will receive a personal offer as well as for sea or air freight. Taking into account the current conditions, we endeavour to offer you the best price-performance ratio.

Incoterms 2020
We ship goods according to the global standard of Incoterms 2020 - publisher ICC, please contact us directly for the desired delivery condition

Self-collection
If required, please arrange an appointment with us for the collection of your goods yourself. Experience has shown that prices in other countries differ from those in Germany.

Standard shipments
Our standard parcels are delivered by DHL or DPD. Of course, you can ask us for offers from other shipping service providers, such as Hermes, GLS or UPS.

Insurance
Our deliveries are insured, with a maximum insurance sum of 25,000 euros. Should your goods exceed this value, we will contact you separately.

Delivery time
The time required for delivery depends on the items you have ordered. If these are in high demand, there may be delays over which we have no control. If you need an urgent delivery, please discuss this with us - we will try to implement your specifications.
We answer your questions at any time
For further questions, the ProfiLab24 team is available around the clock. You can reach us by phone at +49 (0)30-403 667 940 or by e-mail at [email protected]. You can also use our contact form .